Straight-talking IT Support

Here’s a genius idea – What if you could get great IT support without all the waffle and jargon?

Customise your IT Support

Customise our baseline IT plan to perfectly fit your organisation! Take a look at all of our add ons to help you tailor our support to your needs.

Office 365

Use the whole Microsoft suite on the move. Office 365 lets you work anywhere with your favourite apps

Connectivity

Keep your team connected with skype for business and streamline your organisations communication

Telephony

Flexible telephony to streamline communications, reduce costs and boost productivity.

Antivirus / Antimalware

Safeguard your hardware with Webroot, a world leader in enterprise scale virus protection

Update Management

Keep your software safe! Let us handle your software updates remotely to ensure you save time and stay secure.

Password Management

Forget the hassle of creating ultra secure passwords and changing them regularly. Let us help manage your teams passwords centrally.

Private Hosting

Let us take care of your files in one of our 3 private datacentres (located in Cambridge, London & Bury St Edmunds)

Backup

Ensure your business isn’t interrupted with our regular backup service with quick recovery

OUR TEAM IS DEDICATED
TO SUPPORTING YOU

Technology forms the backbone of almost any organisation. Ensuring that it’s in peak condition, acting as an enabler instead of a hindrance has become a top priority for business owners.

What if you could get that from experts who’ll speak your language (as long as it’s not Mandarin), will go the extra mile and will ensure you get a return on your investment?

We offer simple yet flexible support solutions that won’t try to shoehorn you into a plan that doesn’t quite fit your organisation. With us, you’ll benefit from a range of included services, with the option to bolt-on any additional services that you may need.

GREAT SERVICE FROM
OUR TALENTED TEAM

While we’re driven by technology, we’re led by service. Our customers are our number 1 priority and we continually strive to deliver them the best possible experience.

We utilise tools like SmileBack to measure and manage our service-levels on each and every ticket. This allows our clients to give us feedback and helps us to make improvements.

OUR INCIDENT PROCESS

Our service desk follows ITIL best practice lorem ipsum doler sit amet

Incident Logged

Create Ticket & Categorise

Incident Resolved & Closed